Tuesday, 2 June 2015

Ericsson hiring freshers As Support Engineer - Any Graduate

Ericsson (Telefonaktiebolaget L. M. Ericsson) is a Swedish multinational provider of communications technology and services. The company's offerings comprise services, software and infrastructure in information and communications technology for telecom operators and other industries, including traditional telecommunications as well as Internet Protocol (IP) networking equipment, mobile and fixed broadband, operations and business support solutions, cable TV, IPTV, video systems, and an extensive services operation. Ericsson has a market share of 35% (in 2012) in the 2G/3G/4G mobile network infrastructure market.
Eligibility : Any Graduate
Functional Area: IT / Software
Designation : Support Engineer
Job Location : Gurgaon
Experience : Freshers
Salary : Best In Industry
Job Summary :
The Software Developer contributes, to create a customer’s solution, in all phases of the software development lifecycle.
Towards properly engineered information systems, containing software as the major component, to meet agreed business requirements.
The Software Engineer is responsible for ensuring that the delivered software components.
Provide the necessary functionality and perform in accordance to the overall requirements and to the customer’s expectation.
Responsibilities & Tasks :
Customer Issue handling.
Handling of proactive support.
Software Update Management (SUM) handling.
Knowledge Management Tool (KCS) Coaching.
Remote Service Gateway (RSG) Coaching.
Position Qualifications :
Negotiation & Argumentation skills.
Administrative Skills.
Planning & Organizing skills.
Problem solving & strategic thinking.
Presentation & communication skills.
Software support.
Network level competence.
Delivering Results & Meeting Customer Expectations.
Analyzing.
Presenting & Communicating Information.
Applying Expertise & Technology.
Planning & organizing.
Working with People.
Preferred Qualification & Experience Requirements :
Customer issue handling.
Handling of proactive support (optional).
Software Update Management handling (optional).
KCS Coaching (optional).
RSG Coaching (optional).